To learn more about UTCA watch this video
as featured on CNBC & Fox Business Network

Reduce The Costs & Complexities of Managing
Your Unemployment Compensation Program.

Since 1990, UTCA’s service has focused on reducing the real costs of managing an employer’s unemployment insurance program. We have grown to be the nation’s premiere vendor in the market place as a direct result of authentic consumer demand, not through merger and acquisition.   Employers seeking greater accountability, real cost reduction and an honest, ethical approach to how their account is managed have bolstered our reputation as the “blue chip” company in the industry.   Long before consolidation and bundling of services in the unemployment field began, UTCA developed industry-leading “best practices”, with service components designed to fit seamlessly in to an employer’s strategic human resources program.  Our proprietary system provides accurate, transparent information at all user levels to facilitate managing the UI process more effectively and successfully.  UTCA’s service remains keenly focused on total cost reduction and avoidance, while ethically and effectively managing our communications with state agencies and former employees. Given our current economic challenges and recent industry events, this has never been as important as it is today!
 
Today, UTCA offers this industry’s most effective unemployment service available. Organizations strategically managing their unemployment programs – have been our best client fit.  If your organization is looking solely to reduce vendor costs through the procurement process, with little or no emphasis placed on reducing the actual dollars paid out due to unemployment; UTCA may not be the ideally suited firm for your business. UTCA’s unique business plan and service model requires that we engage only those employers whose situation UTCA can improve. This ensures our efforts are focused on bottom line savings and our interests are powerfully aligned.

If your business is considering “bundled services” like I-9 Verification, WOTC Tax Credits, Employment or Wage Verification, we encourage carefully considering any decision to do so and to become more familiar with recent industry events in this regard.  The Federal Trade Commission (FTC) issued a ruling against the largest vendor in our industry for serious anti-trust activities that stemmed from bundled services. This national vendor (TALX) was fined millions and forced to allow clients to opt out of bundled services and service contracts. The FTC ruled their practices ultimately drove down quality and increased costs. This ruling is consistent with a recent NY Times article examining the impact low-cost, discount services have had on employers and our industry (http://www.nytimes.com/2010/04/04/us/04talx.html?hp). If outsourcing these programs still makes sense to your organization, consider doing so with well-established and respected vendors who permit your organization to select stand-alone UI programs. To learn more about this landmark FTC action you may click on the following link http://www.ftc.gov/opa/2008/04/talx.shtm.

UTCA has invested several years of market research and analysis, including direct employer interviews and came away convinced our service should NOT be a bundled, automated commodity!  Unemployment law and the proper legal administration of an employer’s program simply cannot be reduced to a clerical function nor sold as a loss leader.   The real costs associated with utilizing a discount vendor are substantial and long-term -- going directly to an employer’s bottom line.  A truly effective program requires both a “high touch” and “high tech” approach, with knowledgeable human intervention at key points throughout the process. UTCA provides this level of service and accountability!