Our Services

Overview | Proactive Service Elements | Case Management | Management Reporting
Case Management > Overview
UTCA understands that behind every claim, is a former employee who has lost their job – and although terminating employees can be an “everyday” occurrence for some, it is rarely a welcomed process. There may be unique circumstances relating to each separation, reduction in force, claim or group of claims requiring consideration. Because UTCA values our own employees and understands that many factors can impact upon job loss or migration and the payment of an unemployment claim, we developed our program to be sensitive to and effective in managing the entire spectrum of issues driving claim activity. This awareness allows us to aggressively and carefully manage the claim process – with an eye toward protecting the employer’s broader interests without sacrificing critical service levels necessary to ensure only valid claims are paid. This balanced approach allows us to truly understand each case and bring to light information and facts typically overlooked by our competitors; having a direct impact on claim payment.
To find out more about this industry’s most effective Case Management service, see the program descriptions below:
