Client Testimonial:

Baystate Health"When we began working with UTCA, after working with another vendor, we realized how much could be done to dramatically reduce our unemployment costs. Customer service is number one with UTCA. Their highly knowledgeable staff provides prompt feedback and direction – UTCA is a reliable partner, whose opinion we value. Their reports are very helpful in understanding savings and improvement areas. Manager training provides leadership the education needed to manage the UI process more effectively. Our return on investment has been significant. We highly recommend UTCA."

Dir. Employee Relations/HR Consulting
Baystate Health Systems

Our Services

Overview   |  Proactive Service Elements  |   Case Management  |  Management Reporting

Management Reporting   >   Overview

In keeping with our client-focused business philosophy, clients utilizing our on-line claims management application can access account data and claim-specific information (including case documents and their individual hearing calendar) for each state unemployment account serviced. Reports accessed on-line can be selected to include specific User Defined Fields (Branch location, Manager, work-site etc.) of their choosing, on a 24/7/365 basis. Clients can log-on and access all reports utilizing the date and data range of their choosing, including Annual and Quarterly Activity Reports and Savings information.

Our reports are available in many convenient delivery formats and clearly summarize account activity including claim, hearing, charge and savings data. UTCA reports always utilize the correct corresponding fiscal year for each state, allowing our clients to easily understand how our service (and their efforts) in any given tax year, have resulted in their assigned rate. Reporting frequency and formats can be custom tailored to the clients' unique needs, providing management with valuable data useful in their efforts to target and reduce costs.

UTCA also provides reporting and guidance specifically developed for the financial or tax manager, including rate and cost projections, rate impact analysis and modeling, structured payroll plans, status election reviews, merger and acquisition analysis etc. Our tax management expertise offers proven and valuable tax strategies to assist the financial manager in maximizing organizational opportunities to reduce UI costs. Working as a team with our clients, UTCA can help employers think and act proactively when managing individual and programmatic risk silos. Tax and Strategic reporting is provided at no additional cost and is generated on an as needed or requested basis.

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